Frequently Asked Questions regaring the Open VetSim Simulator.

What is not included in an Open VetSim Simuator System?

The following items are not included in complete system package from ITown Design

• An external HDMI monitor used for the student’s vitals display.
• An HDMI Cable for connection to the external monitor.
• Computer speakers or headset for hearing the PseudoScope.
• For Non-North American systems, an air pump. See Below for recomendations.
• We do not supply the RECOVER Initiative scenarios. These are available from the RECOVER Initiative to RECOVER certified instructors.

WinVetSim starts, but the Browser does not open.
or Sim Controller does not connect to WinVetSim

We have seen a couple occasions where a McAfee antivirus package gets installed on the WinVetSim laptop if the laptop is connected to the public internet. Apparently, HP has a support monitor that will silently install McAfee WebAdvisor or McAfee LifeSafe. This may block communication from the Sim Controller. It may also prevent WinVetSim from opening the browser.

For either of these problems, open the Settings app and navigate to "Apps->Installed apps". Look for any apps listed with McAfee in the name. In general, we recommend removing all of these.

In some cases, PC controlled by IT departments will not allow removal. In this case, you should consult with your IT department to resolve the problems.

Also, see What TCP/IP ports are used?, below.

My Sim Controller is not connecting to WinVetSim

Most issues where the Sim Controller and the WinVetSim application are not connecting are problems with the network connections.

The first bark is an indication that the Controller has booted its software and is running. The second bark indicates that the Controller has established a connection with the WinVetSim software on the laptop. Generally, if you hear one bark only, the problem is with the network connectivity of either the laptop or the Controller.

• Check that the laptop is connected via WiFi to the network SSID indicated on the Vet Sim router. On the routers we provide, the SSID is on a white label on the top of the router.
• Check that the Controller is connected to the router using an Ethernet cable and is connected to one of the LAN ports on the router.
  • There are usually multiple LAN ports. The are generally colored yellow. You can connect to any of these.
  • There is one WAN port. This is typically colored blue. Do not use this port.
• Verify that the Ethernet connector LEDs on the controller are active. The LED on the left is generally yellow and on solid. The LED on the right is generally green an flickers off, showing data traffic.
• If the laptop and Sim Controller both appear to be connecting to the router correcly and the Controller still fails to connect with the WinVetSim software, you may have a Firewall issue on the laptop.

What TCP/IP ports are used?

For the system to work, you may need to allow ports to be access through your computer's firewall. Consult with your local IT people for assistance. We recommend opening all TCP ports for the winvetsim.exe application.

• TCP Port 80 (HTML)
• Inbound to WinVetSim from Web Browsers (Instructor Interface and Vitals Display) for file access (HTML, PHP, scenario and log files). Served by PHP.
• Inbound to WinVetSim from Sim Controller.
• Inbound to Sim Controller for Status and diagnostic screen.
• TCP Port 8081
  • Alternate HTML port. May be used in place of 80 if conflicts exist.
• TCP Port 40844
  • Inbound Connection from Sim Controller to WinVetSim for Sync Pulses.
• TCP Port 40845
  • Inbound to WinVetSim from Web Browsers (Instructor Interface and Vitals Display) for Status requests. Served by WinVetSim.

How can I fix RFID tags that fell off?

We use a hot glue gun to attach the RFID tags to the manikin. If tags get knocked off, then peel off the old glue and use a glue gun to reattach them. While most any hot glue will work, we suggest Gorrila Hot Glue. This is available in most hardware stores.

What Air Pump should I use?

The Lung Lift system requires 4 PSI (0.03 MPa) of pressure. Air pressure higher than 5 PSI can cause the connectors within the manikin to disconnect.

The air pressure can be provided either from a large air compressor with a regulator that can be set to 4 PSI or from a smaller pump, such as an aquarium air pump.

For North American systems, we provide a 10W air pump that provides a rated air flow of 255 Gallons per Hour (about 16 Liters per Minute).

For non-North American systems, we do not provide a pump. You should acquire a pump that is compatible with your local electrical supply voltage, frequency and power connector. Here are pumps that should be suitable:

• Amazon - Spain: For Europe: hygger Bomba Aire Acuario
• Amazon - UK: For UK: Uniclife Commercial Air Pump Use the 8W version only. The 12W version is oversized and may damage the manikin.
• Amazon - Denmark: For Europe: hygger Aquarium Air Pump Use the 11W version.

Contact:

I-Town Design, LLC
E: sales@itowndesign.com
W: https://www.itowndesign.com